THE REAL PROBLEM
You’ve probably had moments like these: • You leave a meeting thinking “That’s not what I meant.” • A conversation escalates faster than you expected. • You replay what you said afterward, wishing you’d responded differently. • Feedback lands badly, even though your intention was good. • People nod in meetings… then do something completely different. • You feel misunderstood, talked over, or quietly drained by communication. This isn’t a confidence issue. And it’s not because you’re “bad at communication.” It’s what happens when human biology meets workplace pressure.
WHY COMMUNICATION BREAKS DOWN
Under stress, your brain doesn’t prioritize understanding. it prioritizes protection. • You listen to respond instead of listening to understand. • Assumptions replace curiosity. • Emotion outruns clarity. • Conversations close instead of open. None of this is a personal flaw. It’s how the nervous system works. Conscious communication starts when you learn to notice what’s happening inside you, before it spills into how you speak, listen, or react.
What This Course Actually Teaches
Highlight #1
Stay present and grounded when conversations feel charged
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Listen without defending, fixing, or shutting down
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Regulate emotions in seconds, without suppressing them
What This Course Actually Teaches
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Speak honestly without oversharing or harming trust
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Clarify your message so people actually understand you
Highlight #6
Turn conversations into shared understanding and aligned next steps
HOW THIS COURSE IS DIFFERENT
Most communication training focuses on what to say. This course starts earlier, with what’s happening in your brain and body before you speak. Instead of adding techniques on top of reactivity, you’ll learn to: • Interrupt autopilot • Slow the moment down • Choose how you respond • Communicate with clarity and intention The result isn’t “perfect communication.” It’s more calm, more clarity, and fewer conversations you regret afterward.
This course is for you if:
• You care about how you communicate, not just what you say. • You work with people and complexity. • You want to be honest and respectful. • You value self-awareness, growth, and integrity. • You dislike fluffy leadership advice and quick fixes.
This course is not for you if:
• You’re looking for manipulation or influence tactics • You want scripts instead of self-awareness • You expect instant transformation without practice • You’re not willing to reflect on your own patterns
WHAT YOU’LL WALK AWAY WITH
After completing the course, you won’t be “fixed.” You will be more aware, more grounded, and more intentional. Most learners report: • Fewer escalations • Clearer conversations • More confidence under pressure • Less emotional residue after difficult interactions • Better follow-through and alignment In short: communication that feels calmer, clearer, and more human.
About the Instructor
I’m Shivani Buchner, a leadership and communication coach with years of experience supporting professionals in high-pressure, people-heavy environments. My work is grounded in: • neuroscience • behavioral psychology • real workplace dynamics I don’t believe communication improves through performance or perfection. It improves through awareness, emotional regulation, and conscious choice. That’s what this course is designed to teach.
Course Curriculum
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1
Module 1: Foundations of Conscious Communication
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Lesson 1.1 – Welcome & Orientation
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Lesson 1.2 - Module 1 Objectives
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Lesson 1.3 – Why Communication Breaks Down
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Lesson 1.4 - The Neuroscience of Communication
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Reflection prompt
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Lesson 1.5: Introducing the CLEAR-T Operating System for Conscious Communication
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CLEAR-T Operating System
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A First Experiment (Awareness Only): CLEAR - T
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Lesson 1.6 – Self-Diagnostics: The Communication Scorecard
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Communication Scoreboard: C – Confident Curiosity
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Interpret Your C Score
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Communication Scoreboard: L – Listen to Learn
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Interpret Your L Score
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Communication Scoreboard: E – Emotional Regulation
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Interpret your E score
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Communication Scoreboard: A – Keep It Clear and Concise
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Interpret your A score
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Communication Scoreboard: R – Real & Audience-Focused
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Interpret your R Score
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Communication Scoreboard: T – Turn to Agreements
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Interpret your T score
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Communication Scoreboard CLEAR-T Dashboard & Reflection
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Reflection Prompt
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Habit-Setting Statement
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Lesson 1.7 – Closing & First Step
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Quiz - CLEAR-T
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2
Module 2: Confident Curiosity
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Lesson 2.1 - Introduction: The Courage to Be Curious
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Reflection Prompt
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Lesson 2.2 - Module 2 Objectives
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Lesson 2.3 – What Is Confident Curiosity
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Lesson 2.4 – The Neuroscience of Curiosity
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Lesson 2.5 – Confidence Without Arrogance
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Reflection Prompt
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Lesson 2.6 – Intellectual Humility in Action
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Lesson 2.7 - Intellectual Humility: A Self-Reflection Tool
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Intellectual Humility: Open-Mindedness
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Interpret your Open-mindedness score
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Intellectual Humility: Corrigibility (Willingness to be Wrong)
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Interpret your Corrigibility score
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Intellectual Humility: Ego Restraint
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Interpret your Ego restraint score
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Intellectual Humility: Respect for Others’ Views
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Interpret your Respect for others views score
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Intellectual Humility Dashboard and Reflection
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Quiz: Intellectual Humility
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Lesson 2.7 – The Art of Inquiry: How to Ask Better Questions
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Lesson 2.8 A — Confident Curiosity in Unsafe Environments: Nervous System Foundations
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Reflection Prompt
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Lesson 2.8 B Confident Curiosity in Unsafe Environments : Diagnosing the Environment
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Lesson 2.8 C: Strategic Transparency & When to Exit
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Lesson 2.9 – Practicing Courageous Questions
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Lesson 2.10 Confident Curiosity in Action
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Lesson 2.11 Confident Curiosity in Feedback Conversations
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Lesson 2.12 - Reflection & Weekly Integration
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Quiz: Confident Curiosity
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Closing
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3
Module 3: Listen to Understand
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Lesson 3.1 - Introduction: Listen to Learn
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Lesson 3.2- Module 3 Objectives
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Lesson 3.3 – Why We Don’t Really Listen
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Lesson 3.4 Inside the Listener’s Mind: Why Your Brain Stops Listening While Someone Is Still Talking
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Fact vs Belief
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Lesson 3.5 - The Neuroscience of Belief & Bias: Why Your Brain Fights New Information & How to Reopen It
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Reflection Prompt
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Lesson 3.6 - From Assumption to Awareness
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Quiz – Belief, Bias & the Ladder of Inference
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Reflection prompt
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Lesson 3.7 - The Skill of Listening to Understand
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Lesson 3.8.1 - Ask Questions That Deepen Understanding
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Lesson 3.8.2 - Framing Questions in Low-Trust Environments
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Quiz: Questions to deepen understanding
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Reflection prompt
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Lesson 3.9 - Conversations That Create Connection
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Lesson 3.10 - When You Stop Listening to Win
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Lesson 3.11 - The Moment You Realize You’re Not Really Listening
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Lesson 3.12 - Inside the Listener’s Mind
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Quiz: Test your knowledge
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Closing
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4
Module 4: Emotional Regulation - How to Stay Calm, Clear & Connected Under Pressure
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Lesson 4.1 - Introduction: The Moment You Feel Yourself React
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Lesson 4.2 - Module objectives
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Lesson 4.3 - What Emotional Regulation Really Is (and Isn’t)
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Reflection Prompt: Noticing the Moment Before Reaction
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Micro-Practice: Train the Pause
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Lesson 4.4 - The Neuroscience of Emotion: What Happens When You React
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Reflection Prompt: Your Emotional Biology in Real Time
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Micro-Practice: Catch the First 6 Seconds
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Lesson 4.5 - Recognizing Triggers & Early Warning Signs
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Reflection Prompt: From Trigger to Choice
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Lesson 4.6 - How to regulate your emotions: The 6-Second Reset
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7-Day Integration Challenge: Building Your Pause Muscle
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Reflection prompt: Make It Yours
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Lesson 4.7 - The Window of Tolerance Framework
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Lesson 4.8.1 - What is Co regulation
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Lesson 4.8.2 - The 3 Co-Regulation Levers
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Lesson 4.8.3 - When Co-Regulation Is NOT the Right Tool
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Micro Practice: Practicing Co-Regulation in Real Time
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Reflection prompt: Your Co Regulation Style
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Lesson 4.9 - Example of emotional regulation
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Lesson 4.10 - Practice Module: Regulating Emotions in Real Conversations
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Lesson 4.11 - Emotional Processing Framework
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Quiz - Test your knowledge
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Closing: From Awareness to Regulation You Can Rely On
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5
Module 5: Aim for Conciseness with Context
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Lesson 5.1 - Introduction
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Lesson 5.2 - Module Objectives
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Lesson 5.3 - Why Concise Communication Is the Highest Form of Empathy
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Lesson 5.4 - Clarity + Context = Connection
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Lesson 5.5 - Why Clarity & Context Work on the Brain
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Lesson 5.6 - BLUF + C.A.S.T. Framework
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Lesson 5.7: From Overexplaining to Clarity
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BLUF - Bottom Line Up Front
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Lesson 5.8 - Practice Lab: BLUF for Clear Async Communication
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Lesson 5.9 - Clarity + Context in Practice (Scenario Demonstration)
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Practice Prompt: BLUF + C.A.S.T
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Reflection Prompt
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Quiz - Test your knowledge
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6
Module 6: Real and Audience Focused
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Lesson 6.1 - Introduction
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Lesson 6.2 - Module Objectives
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Lesson 6.3 - Why Being Real Builds Trust — When It’s About Them, Not You
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Lesson 6.4 - How the Brain Responds to Real + Audience-Focused Communication
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Lesson 6.5 - Scenario Demonstration: “Real and Relevant in Action”
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Lesson 6.6 - Putting This Into Practice
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Lesson 6.7 - From Real to Relevant: How Great Communicators Land Their Message
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Lesson 6.8 - Preparation Changes the Outcome
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Lesson 6.9 - Actionable Reflection Prompts
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Quiz - Test your knowledge
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7
Module 7: Turn to Shared Understanding & Aligned Next Steps
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Lesson 7.1 - Introduction: The Illusion of Agreement
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Lesson 7.2 - Module Objectives
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Lesson 7.3 - How Conscious Communicators Create Alignment, Not Agreement
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Lesson 7.4 - Neuroscience: Why the Brain Craves Closure
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Lesson 7.5 - Scenario Demonstration: “Turning Understanding into Alignment
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Lesson 7.6 - From Understanding to Alignment: The 3 C’s in Action
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Lesson 7.7 - Put This Into Practice
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Lesson 7.8 - Reflection & Practice: Turning Insight into Habit
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Quiz - Test your knowledge
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8
Closing: Bringing it all together
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The Power of Conscious Communication
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If you want communication that feels less reactive and more intentional, this course will meet you where you are.
You don’t need to change who you are. You just need better access to yourself in the moment
€179,00